I feel I need to address something, today I had a client who was very upset with me. They came to me for family pictures of their 3 kids (two which were stepchildren) I did the session and sent them their gallery information. One of their kids and one of my kids are friends.
I posted the sneak of their session on Facebook to which the step mom even shared on her page. The biological mother must of seen the sneak and sent me a text asking me if she could purchase a couple prints of her biological children. Why did she text me? Because our children are friends and she has my number since the kids have had a play date before. I sent her the password not thinking anything bad about it because our kids are friends. A bit naive on my part? Maybe.
Well today I get a call from dad which asked me about his gallery information which I provided and he proceeded to ask me about the biological mother purchasing prints. I told him she had and he asked me about the copyright information which I informed him of our contract that his wife signed at the time of her session which states I contain all copyright of my images. I hear his wife in the background and he passes the phone to her which she then starts to yell at me over the phone. She was upset that the biological mother of her stepchildren had seen pictures of her child. I apologized because it was a mistake on my part on giving the biological mother the password.
My client proceeded to yell at me and proceed to tell me how unprofessional I was. After being yelled at for 10 minutes I hung up, a bit childish on my part, yes, but I will not tolerate being yelled at when I’m trying to find way to make it better which I never got to that point because she kept yelling at me and threatening me. After the phone call they proceed to purchase ALL the digital images in their gallery. I received their order and I refunded them their $395.00 they had spent only to see my clients is blasting me all over Facebook!
She proceeded to fuel all the negative comments coming in from people I haven’t even worked with or haven’t worked with in years. At this point I’m very frustrated because what she is saying are lies. She’s upset because the ex wife purchased pictures from the gallery and she thinks she has images of her child from my gallery (which she is unable to download without purchase and she never purchased those images of the child) and when I discussed this matter with the ex wife she sent me pictures that were sent to her by my client herself to the ex wife of her child. So how can it be said I did something wrong, I didn’t know the situation was unstable and it was NEVER brought to my attention to not post a sneak or give the password out. Now knowing the situation the order from the biological mom has been canceled and refunded, per the biological mothers requested this after knowing how out of hand my client has made this situation.
At the end of the day Chelsea Abney and Jeff Bowling received $395.o0 dollar worth of images for free. The biological mothers order has been canceled so she isn’t receiving any images of her children. I would like to let you all know that the images the biological mother tried to purchase were of her own children. One of them together and an individual image of each of them, she never tried to purchase any images of the other child. These images she tried to order were images posted on the sneak peek by Lg Photography and the one shared by client on her page.
I’m really disgusted on how this has all turned out. She keeps referring to me personally as well as my business. What she is doing is defamation of character. I’ve had clients sending me screen shots of how she is fueling these horrible comments. I didn’t know how bad their situation was and not being informed put me at a disadvantage on how to handle it. I did everything I could to help out the situation but being threatened and blasted on Facebook when you can’t even hear both sides is unfair. This business is my families livelihood and I am just sick of how this has turned out because one person feels the need for all this attention and feels the need to fuel outlandish comments that are very far from the truth! My clients who know me know I would never endanger a child’s life as stated on Facebook for a quick buck. I know my clients will stand behind me and support me when they see such horrible things being about me from a person who has only used me once for their family portraits.
So basically the client has received $395.oo worth of digital images for free. The ex wife’s order was cancelled and the only pictures she saw were the same pictures posted by Lg Photography and shared by the client (since this situation has happened sneaks have been deleted off Lg Photography page)
Thank you for hearing my side of the story!
If you have questions about how to use your pixieset gallery, please review the detailed instructions below:
To view an individual image, simply click on the photo! You can then choose to share the image or mark as favorite. Use your keyboard left and right arrows to arrow through your full gallery of images.
Share your entire gallery with your family and friends by clicking the Share icon on the main gallery screen:
Or, share individual pictures. With an individual picture open, simply hover over the “share” icon to see sharing options. Example below:
Start at the main gallery screen. Locate the download symbol (downward arrow):
Click this download icon. You will immediately be redirected to a screen similar to the one below and prompted to enter your email address and the 4-digit pin you will have received from me when I sent you your gallery link.
Enter your information.
On the following screen, choose your preferences:
Click “start download.“
A link will be sent to the email address provided. This may take a few minutes, so hang tight! Once you receive your email and click the download link, your files will download as a “zipped” folder.
See instructions for how to un-zip your folder of images at the following links:
I hope this helps! If you have any further questions, please email me at email@example.com
These sweet babies mean the world to me! These beauties belong to one of my closest friends and I just love being able to capture these sweet moments for them. It’s so amazing to see their family grow and have such beautiful littles. During this session we concentrated on mostly family pictures and I just loved it! We got so many amazing shots for them to display in their home.
Want to get a mini and would love to get it at a deal? Check this out! Our minis we are offering down below for 2015 but we are offering a package price for 3 of them! Your choice on which 3 you would like to do! Pricing is also down below, you get a 15 minute session, you get 10-15 edited images with each mini sent to your through a downloadable link. The offer is only for the 3 mini package and if two setups are offered only one can be used, your choice which one.
TO PURCHASE PLEASE EMAIL: firstname.lastname@example.org
March 7th Easter Mini $150.00 1 setup, $195.00 2 setups
June TBA *Girl mini (theme tba) $150.00 (sisters can be in this mini. We only do sisters and not cousins to keep it fair to all other clients)
June TBA 4th of July Mini $150.00 (Immediate family)
July TBA Mommy and me mini $150.00
July TBA Daddy and me mini $150.00
August TBA *Boy Mini (theme tba) $150.00 (brothers/sisters can be in this mini. We only do brothers and sisters and not cousins to keep it fair t all other clients)
September TBA Fall Mini (FAMILY) $150.00
October TBA Christmas minis (FAMILY) $195.00 (Christmas is NOT INCLUDED in special promotion package)
All dates for minis will be announced 1 month before session takes place. All clients who have purchased special package have 1st dibs on times for these packages which is great because sometimes we only do a limited number of spots and your automatically guaranteed one!
-3 minis for $300.00 saving of $150 (that’s like a mini for free!!!)
-You select the 3 minis you’d like to do. Christmas is NOT INCLUDED in this special promotion package.
-Minis must be done in the 2015 calendar year, NO EXCEPTIONS
-With the mini pass you must be scheduled on the dates offered due to the large setups we offer and assembly of them.
-TBA Dates will be held on Saturday dates
-Minis may be scheduled indoor or outdoor final decision is up to Lg Photography
-All mini session policies still apply
-Payments must be paid in full at time of purchase.
* Girl mini will be a wedding dress mini, Boy mini will be a Super hero mini locations are tba
The minis were yesterday and they were so much fun! All the kids just LOVED the balloons, it was so cute seeing their faces light up when they walked around the corner and saw the setup! Here are just a few I’ve had to chance to post! We are offering these during the week so if you’d like a spot let us know!
I figured it was time for an update on my pregnancy. Let me tell you being pregnant for the 4th time is a little tougher then I thought! I guess I just expected it to be easy especially since our youngest is 7 and figured that was a long enough break for my body but I was wrong. Really wrong. I love it though, feeling my little one move around and kick makes it totally worth it. It’s so crazy to see your body go through such a transformation and to know that your body is creating a little person. It seems like my pregnancies before took forever and this one seems to be flying by but I think it’s because of my work schedule. It keeps my mind busy so I’m not obsessing about marking down another day once it’s over. Currently I am 24 weeks pregnant, Mr. Lukas Scoot Solo-Uno is due April 28th. Yes, yes you read that right we are naming him Lukas Scott Solo-Uno because it’s awesome and why not?! Some may think we are crazy for naming him this but I just love it, he’s my last baby and I want him to have a little Mexican in his name but I had to do it with a little flair hahahaha!
Now to the work information:
I know there are some clients who are due around the same time as I am and I know that you all are wondering about your newborn session (eeeekkkkk ladies, we only have 4 months left!!!) I will be taking newborn session for March and April and May but I am only taking Digital Newborn Packages during these months. I am taking a short maternity leave after Lukas arrives and I will only be coming in for the Digital Newborn Packages for late April and early May, we will have another great photographer on staff for any other session scheduled during this time. I will be doing all the editing on the sessions but my great friend will be helping me while I’m on maternity leave! She’s awesome and we shoot just alike so it’ll have all the Lg Style you know and love! Michael will also be on hand for anything you all may need.
I have to say I am really excited to meet all your little ones and I’m so happy that you all are expanding your families! As you all know I love kids and makes me so happy hearing that there are so many families adding their 3rd and 4th little ones to their clans. It’s so amazing to see all your wonderful families just grow.
So if you all are expecting for March, April, and May please email us to schedule your newborn session. We are only taking a certain number for those months and we’ve already had a ton of people booking but I wanted to make sure you all knew why we are only taking a certain amount (being 8 months pregnant won’t allow me to work a ton like normally) and I’d love to take your little ones pictures! Just email us at email@example.com to book your newborn session!
We hope you had a wonderful time with your families during the holidays! We wanted to email you all and tell you about our Valentine mini coming up!
We have now started booking the Valentine mini and we are booking for January 24th. This date has only been opened up for Lgp Clients and it’s first come first serve. The Valentine mini will be held at the studio and we will be using our super fun balloon setup. This setup up is super bright and just screams FUN for the kids.
To Book Email: firstname.lastname@example.org for a mini spot
To Book Email: email@example.com for a full session
Valentine Mini Session
This setup is for children only. The cost of this mini is $150.00 and you will receive a 15 minute time slot and 10-15 edited images sent to you via a downloadable link. We suggest only two kids per time slot, but we know most of you have more then two kids so if you have more then 2 kids we can add them to the setup (no more then 4 children) but only for individual pictures due to the width of the setup. We can still get a ton of great shots of each of the kids which are perfect for Valentine day cards!
Mini Session Policies
We have changed the way we book our mini sessions. At the time of booking your time you will be sent a contract, you’ll have to look over the contract and sign it (electronically) and acknowledge the policies and after the contract is signed we will send you an invoice for the session. The invoice must be paid within 24 hours and the contract must be signed prior to paying your invoice. Signing and paying your invoice will then confirm your session time. It’s really easy and I know it can be a hassle and we appreciate you all working with our new changes.
How do we get our images?
-We send them to you through a downloadable link. It’s really simple to use and if you need help we can send you a step by step processHow soon will we get the images?
The valentine minis are GURANTEED to go out by January 29th.
What if I can’t make the January 24th date?
You can book a full session with the setup but the turn around time on your gallery will vary from the mini session turn around time.
It’s HERE!! The Christmas sneak is finally up! I am so happy that this beautiful setup turned out just like I envisioned, I can’t wait to take photos of all the people who signed up for the mini! We are going to have a lot of fun with this setup for sure! I know a lot of people want to get in on the mini session but unfortunately all our spots were filled in early October. I am however letting clients use this setup for general session and digital packages that way they get some fun Christmas photos as well. I do ask that if your wanting to book a general or digital package to email us right away because all the spots are filling up fast and I need time to get your images edited and back to you in time for Christmas. You can email us at firstname.lastname@example.org to book a session.
Everyone is asking what clothing they should wear for the minis so I found some inspiration on pinterest for you all! I say the brighter colors the better, layers always photography great, and lots of patterns! The black and white striped VW BUG will have presents in the trunk pouring out of it and in the back seat will be filled with presents wrapped in reds, golds, blacks, and jewel tone wrapping. I can’t wait to see everyone there!
There are no outfit changes during the mini sessions and one option will be perfect so we don’t waste any of your shooting time!